Shipping policy
Shipping Policy
We currently offer delivery within the United Arab Emirates (UAE).
Delivery Time
Orders are usually delivered within 1–3 business days after the order has been confirmed. Delivery times may vary depending on your location and circumstances beyond our control.
Shipping Fees
Shipping fees are calculated and displayed at checkout before you complete your purchase. From time to time, we may offer free shipping or special delivery promotions.
Order Processing
Orders are processed after payment confirmation. Please make sure that your delivery address and contact details are correct when placing your order.
Delivery Delays
While we do our best to ensure timely delivery, delays may occasionally occur due to weather conditions, public holidays, courier issues, or other circumstances beyond our control.
Incorrect Address
If an order cannot be delivered because the customer provided an incorrect or incomplete address or contact information, additional delivery charges may apply for re-delivery.
Order Tracking
Where available, tracking information will be provided once your order has been handed over to the delivery company.
If you have any questions regarding your order or delivery, please contact our customer support team.