Refund policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return within 7 days of receiving the product.
To be eligible for a return:
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The product must be unused and in its original condition.
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The product must be returned with its original packaging and accessories, if applicable.
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The product must not be damaged, altered, or used improperly.
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Proof of purchase or order details may be required.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery and provide clear photos or videos of the item. We will review the request and, where applicable, arrange a replacement or refund.
Non-Returnable Items
Certain products may not be eligible for return due to their nature, hygiene requirements, or other applicable restrictions. Such items will be clearly identified on the product page.
Return Shipping
If the return is due to a change of mind, the customer may be responsible for the return delivery charges. If the product is damaged, defective, or incorrectly sent by us, we will cover the applicable return costs.
Refunds
Once the returned product has been received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed through the original payment method where possible.
Please contact us before sending any product back. Returns sent without prior approval may not be accepted.